TacoTime

Jordan, we are very concerned to hear about your experience, especially that your son became ill and had to be taken to the ER after receiving ingredients that were specifically requested to be left off his meal. We understand how serious food sensitivities and dietary restrictions are, and we sincerely apologize for the distress this situation caused your family. We would appreciate the opportunity to look into this further with our team. Please reach out to us directly at letstacoboutit@tacotimecanada.com with your contact information, the location you visited, and any additional details you can provide. Again, we are truly sorry for what happened and appreciate you bringing this to our attention.

We’re very sorry to hear that your experience didn’t meet expectations, Nits. Providing a great experience for every guest is important to us, and we’d appreciate the opportunity to follow up with you personally. Please email us at letstacoboutit@tacotimecanada.com and include your contact information, receipt, and the location you ordered from.

Hola, Mark. Thank you for sharing your feedback with us. We’re committed to delivering a great experience for all our guests and would like to connect with you directly. Please send the details of your experience, along with your receipt and the location you ordered from, to letstacoboutit@tacotimecanada.com. We appreciate the opportunity to follow up.