The Banacher

Dear Valentina, Thank you for your review and for sharing your feedback. We are sorry that your …Dear Valentina, Thank you for your review and for sharing your feedback. We are sorry that your experience did not live up to your expectations. However, we would like to clarify some points to ensure a correct understanding of the situation. We verified that the order was issued about an hour before the time he wrote the review, so we cannot confirm the two-hour wait. We would like to point out that the dishes you ordered, such as calamarata and mixed grill, require a longer preparation time to guarantee the quality and freshness of the ingredients. However, we apologize if you perceived the service as not up to par and we will do everything we can to improve the organization, especially during busy periods. We hope to be able to welcome you again to offer you a better experience. Thanks for your understanding. Best regards, The BanacherMore