The Chai Guy

Name: The Chai Guy
Address: 280 N Union St, Рочестер, Нью-Йорк, США
Telephone: +15854343016
Price range: $$
Rating: 4.8

286 оценок

№41 из 1049 кафе в Рочестере

ЗакрытоОткроется в 08:00

Обновлено 4 дня назад

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Вам понравятся вкусный чай или хороший кофе. По отзывам гостей, персонал здесь квалифицированный.

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(4.9/5)

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arunveer verma 5 месяцев назад на Google

Food: 5 Service: 5 Atmosphere: 5

Ответ владельца 5 месяцев назад

THANK YOU Arunveer for taking the time to leave us a 5 review! We are honored and grateful!

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Michelle 6 месяцев назад на Google

The best in town. Service: 5 Atmosphere: 5

Ответ владельца 5 месяцев назад

Michelle,THANK YOU for your kind words and 5 review! Reading this was the Chai-light of our day!

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Green Groves 6 месяцев назад на Google

Had to wait in a very small cramped space while waiting for Cutthroat Bakery pop up. When my wife asked when the pop up would begin, Chai Guy staff kept promising " in a few minutes" . If the Chai Guy staff did not know when she would be coming, they should have just said that instead of allowing seven customers to stand around with nowhere to sit in the shop. What's worse is that on the tea side of things, the store is severely understaffed. It took 20 minutes for my wife to get her drink and the line was all the way to the door because the two baristas were having difficulty managing the order volume. This visit was a huge lapse in preparation from both the Chai Guy management and Cutthroat Bakeshop. The pop up was supposed to start at 10, the baker didn't arrive until 10:30 and then put up a sign saying she wouldn't be ready until 11 am. My wife and I left because it was way too unprofessional. Our friend stuck around and said she didn't start selling goods until 11:15 so customers were stuck waiting for an hour and fifteen minutes for their pre-ordered goods. No apologies or anything. The cherry on top was that the tiny corner piece of brownie we received was incredibly dry. Food: 1 Service: 1 Atmosphere: 1

Ответ владельца 6 месяцев назад

Dearest Green, Thank you for visiting us on our last weekend of being open on Park Ave. You are correct; there was a lot of people, longer wait times than usual, and the outside pop-up ran into unexpected delays which we, nor our staff had any control over. We are so thankful for the overwhelming support of so many people to show up for our final weekend. All of those delicous baked goods sold out, and our team perfomed amazingly under such circumstances. Please feel free to contact us through our website to provide specific details so we can give you a full refund for the drink and brownie you purchased in light of your inconvenience. Thank you.

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+1 585-434-3016

₽₽₽₽ Стоимость на одного гостя $10-$25

280 N Union St

Рочестер, Нью-Йорк, США

Адрес

280 N Union St, Рочестер, Нью-Йорк, США

Особенности

Возможна оплата картами Нет доставки Веранда Еда навынос Нет услуги бронирования столиков Доступ для кресел-каталок

Режим работы

ПонедельникПн	08:00-17:00
ВторникВт	08:00-17:00
СредаСр	08:00-17:00
ЧетвергЧт	08:00-17:00
ПятницаПт	08:00-17:00
СубботаСб	08:00-17:00
ВоскресеньеВс	08:00-17:00

Веб-сайт

thechaiguy.com

Instagram

@thechaiguy

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The Chai Guy

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