Mensa Asian Bistro + Bar

Thank you for taking the time to share your detailed feedback. We truly appreciate your kind comments about our location, cleanliness, and the overall upkeep of our property.We apologize for the inconveniences you experienced during your stay. Regarding the construction, we regret that the timing of these works disrupted your relaxation. For the issue with the checks, we acknowledge this was an oversight on our part as the team did not ensure you signed the bills of your consumption. Due to this error, we agreed to remove the disputed charges from your total bill as a gesture of goodwill. We regret that your experience did not meet your expectations and would welcome the opportunity to restore your trust if you decide to visit us again in the future.

Thank you so much Darina for your kind words, it means the world to us that you consider us one of the best hotel in Bali :) We are delighted to see our team makes you feel like family and provide such a high level of service! We look forward to welcoming you again!

спасибо за ваш отзыв