East Austin Hotel

Hi Christopher, Thank you so much for your review! It’s wonderful that you and your father enjoyed your first stay with us during the NASCAR race. We appreciate your positive comments about our mid-century style, comfortable queen beds, walk-in shower, and the appealing pool area. Thank you for the recommendation for Poeta's breakfast, especially the bacon and hash browns. We’re glad you found our location convenient for walking to nearby attractions. We look forward to welcoming you back when the pool is open!

Dear Lauren, Thanks so much for your review! We are thrilled to hear that ChatGPT's recommendation led you to such a positive experience. We're delighted you appreciated our hotel's safe location, cleanliness, convenient parking, and daily room service. It's wonderful that you enjoyed the rooftop bar, pool, and local dining options. We appreciate your feedback regarding the shower and the city noise; we will look into improving the shower's heating time and soundproofing. Your comments are invaluable as we strive to enhance our guests' comfort. We ope to welcome you back soon!

Thank you for your feedback, Kyle! We're glad you found our hotel a great spot for a quick stay and that you appreciated our 24-hour reception and friendly staff. We regret to hear about the clicking noise in your room, and we will have our maintenance team investigate. I apologize for the lack of body wash and hand soap. We will ensure these are consistently stocked in all rooms. Your feedback is valuable as we work to improve guest experiences.