Tim Hortons

Hi Robin, thank you for your feedback! We're glad to hear that our staff has been friendly during your visits. However, we apologize for the inconvenience you experienced with the donuts, especially regarding the frosting not being on the donuts as it should be. Your suggestion about using better packaging is quite valid, and we appreciate you bringing this to our attention. We want to ensure that your next experience is much better. If you have any more details you'd like to share to help us make things right, please reach out to us here: timhortons.com/contact-us.

Hi Bill, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Hi janie. We're sorry your experience at Tim’s wasn’t what it should’ve been. If you're open to it, please let us know more here so we can fix it: https://www.timhortons.com/contact-us