Tim Hortons

Hi Kenneth, thank you for being a guest and sharing your feedback with us. I’m really sorry to hear that your experience at our Tim Hortons didn’t meet your expectations, especially regarding customer service. We appreciate your input and would love to hear more details to make things right. Please feel free to reach out to us if you’d like to share more.

Hi Maksud Haq, We're sorry for the experience you had. Thank you for being a guest and for providing feedback regarding your recent visit to Tim Hortons. We appreciate you taking the time to inform us how we can improve and ensure your next experience is better. If there is anything else you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us. Sincerely, Tim Hortons Team

Hi Willie Alford, Thank you for taking the time to share your feedback regarding your recent visits to our Tim Hortons location. We're sorry to hear about your experience, particularly with the location being closed at 1 PM and the long wait time at the drive-thru due to staffing issues. We completely understand how important it is to have quick access to your favorite coffee, especially when you're on your way to work. We genuinely appreciate your patience and for informing us about these challenges. Your feedback helps us make necessary improvements to enhance your future visits. If you have any more details you'd like to share to help us make this right, please reach out to us here: timhortons.com/contact-us. Thank you again for being a valued guest, and we hope to serve you better in the future! Best wishes, Tim Hortons Team