Tim Hortons

Hi Alfred Hubert — thank you for taking the time to share your feedback. I’m really sorry to hear your visit to Tim Hortons was such a disappointment, especially when you were told there was no coffee available. That’s not the experience we want for our guests. We also noticed you mentioned issues with staff availability and that you encountered the same rude experience before. We’ll be looking into what happened at this location so we can address the service and ensure better support for customers—especially when you’re just trying to grab a cup of coffee and a donut. If there is anything else you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us

Hey Inmer. Thank you so much for letting us know about your experience. We are sorry to hear that it is not up to our current standards here at Tim's. If possible, please fill this out so we can make this right: https://www.timhortons.com/contact-us

Hey Grant, thank you for sharing your feedback. We're sorry we missed the mark this time. To help us improve and make it right, please take a moment to fill this out: https://www.timhortons.com/contact-us