Tim Hortons

Thank the customer for their positive feedback and express eagerness to serve them again.

Hi Ed Peters, Thank you for your wonderful feedback! We're thrilled to hear that you love visiting our Tim Hortons, even though it's a bit of a drive from 26 Mile to Saint Clair Shores. It means a lot to us that you choose our location for its fresh food, friendly service, and clean environment. We appreciate your kind words and look forward to welcoming you back for another great experience soon! If there's anything else you'd like to share, please feel free to reach out to us at timhortons.com/contact-us. Best wishes!

Hi Tina, Thank you for sharing your experience with us. I'm sorry to hear that your recent visits to our Tim Hortons location did not meet your expectations. It's concerning to learn that your order for a number one was missing the hashbrowns and orange juice, and that you faced issues with the bagel sandwich and French vanilla cappuccino as well. Your feedback about the service, including the confusion during ordering, is invaluable. Thank you for bringing this to our attention; it helps us improve. We understand how frustrating it can be when orders are incorrect and customer service falls short. If there is anything else you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us. We appreciate your feedback and hope to serve you better in the future. Best regards, Tim Hortons Customer Service Team