Tim Hortons

Hi Jasmine, thank you so much for sharing your experience with us! I'm sorry to hear that you're feeling under the weather, but it's wonderful to hear that our team at Tim Hortons was able to assist you and turn your day around. We truly appreciate your kind words about their quick service and attention to detail, especially taking the time to clean your drink before handing it over. We hope to see you again soon, and wish you a speedy recovery!

Hi Jane Smith, Thank you for sharing your feedback with us. I’m sorry to hear about your recent experience at Tim Hortons. Waiting for 30 minutes for your order is certainly not the service we aim to provide, and I understand how frustrating it must have been. Additionally, the condition of the restrooms is unacceptable, and we appreciate you bringing this to our attention. We’re committed to improving, and if there’s anything more you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us. Thank you for being a valued guest, and we hope to have the opportunity to serve you better in the future.

Hi Jay, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care