Tim Hortons

Thanks Gustavo! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

Hi Daniel, thank you for sharing your experience with us. We’re sorry to hear about the lengthy wait at the drive-thru and the issue with your Boston creams not containing any cream. Your feedback is important, and we appreciate you bringing this to our attention. We want to ensure that your next visit is much better, and we will look into these matters. If you would like to provide more details, please fill out this form https://go.momos.com/BdMIn so our team can follow up with you as soon as possible. We hope to serve you better in the future!

Hi Lisa Williams, Thank you for your feedback and for being a loyal customer of Tim Hortons. I’m truly sorry to hear about your recent experience with the donuts at our Spencerport location. It’s concerning to learn that there were bugs present, and I completely understand how that would be upsetting. The cleanliness and quality of our food items are extremely important to us, and your comments will definitely be taken seriously. We appreciate you bringing this to our attention, as this allows us to address the matter and ensure a better experience for all our guests in the future. Your continued support means a lot to us, and we hope to serve you better on your next visit. Thank you again for your input!