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Good Four
9 лет назад на Google
Хороший, популярный, чистый ^Tim Hortons^. Атмосфера дружелюбная, продавцы приветливые. Рекомендую посетить, обслуживание на уровне. Есть бесплатный доступ к интернету Wi-Fi. Единственная проблема, что нет паркинга, или можно просто парковаться напротив, около магазина^Метро ^ - тоже хороший магазин разнообразных продовольственных товаров для дома. Рекомендую посетить.
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irem e y
2 месяца назад на Google
I ordered two chicken wraps and politely asked if they could add a little extra mayonnaise. The employee, who appeared to be Asian and was wearing a hat, first rolled his eyes (not the first time) , turned to his coworker, and then turned back to me. He raised his voice and, while gesturing with his hands, said, “EXTRA? YOU WANT EXTRA?” I was honestly surprised by his tone, but simply said yes. He then raised his voice even more and said, “You should have told me before! You have to pay for it!” He continued speaking to me in an irritated manner and using aggressive hand gestures. I told him that was completely fine and that he could charge me for the extra mayonnaise. When we got to the register, I told him, “Instead of giving attitude to the customer, you could have just explained it.” He rolled his eyes again and responded, “No, I was just explaining.” Having worked in restaurants myself, I understand that mistakes and misunderstandings happen. But there is absolutely no reason to speak to a customer in that tone. A simple “Sure, we can add extra, but there will be an additional charge” would have been enough. I genuinely think this employee needs proper training and a serious warning about customer service. Nobody should have to deal with unnecessary attitude and disrespect when they are simply trying to order food. Extremely rude and disappointing experience. Food: 1 Service: 1 Atmosphere: 1 Order type: Takeaway
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Ответ владельца
2 месяца назад
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
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أبو نادر قادري
2 месяца назад на Google
Food: 5 Service: 5 Atmosphere: 5
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Ответ владельца
2 месяца назад
Hii,Thank you for the 5-star review! We’re thrilled to know you enjoyed your visit and hope to see you again soon. Please continue to let us know about positive visits to Tim Hortons!Warm regards,Tim Hortons Guest Care
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Режим работы
| ПонедельникПн | 05:00-22:00 |
| ВторникВт | 05:00-22:00 |
| СредаСр | 05:00-22:00 |
| ЧетвергЧт | 05:00-22:00 |
| ПятницаПт | 05:00-22:00 |
| СубботаСб | 05:00-22:00 |
| ВоскресеньеВс | 05:00-22:00 |
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