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Tim Hortons

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Еще 20 филиалов в Ричмонде-Хилле
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Обновлено 19 дней назад
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(3.9/5)
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(5.4/10)
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Faisal Rehman Запросить удаление информации
I came to this location about 45 minutes before closing, and in the 36 years I’ve lived in this country, I’ve never seen a restaurant basically shut everything down almost an hour before the posted closing time. I asked for something as simple as a croissant with butter and jam, which would have taken only a couple of minutes to prepare, but I was told they had already closed everything down. Since experiencing this at this location, I’ve actually started noticing the same thing happening at other Tim Hortons locations as well. I’ve worked at Tim Hortons myself and have also worked in restaurants, so I understand employees want to finish their shift and go home. But from my experience, we wouldn’t start shutting everything down until around 15 minutes before closing—not almost an hour early. If a location says it’s open until a certain time, customers should reasonably expect to still be served until close, even if the menu becomes somewhat limited near the end of the night. I’m considering bringing this issue to someone I know at the VP level within Tim Hortons because it seems to be becoming a bigger problem. I don't enjoy complaining or putting employees down, and I understand these jobs can be stressful, but closing down service this early while the location is still supposed to be open is unacceptable. Management should seriously look into this and make expectations around closing procedures clear across locations. Food: 1 Service: 1 Atmosphere: 1
T
месяц назад
Hi Faisal,We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up.Warm regards,Tim Hortons Guest Care
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Tammy T Запросить удаление информации
Great atmosphere, quick and efficient. Thank you for brightening my mornings. Food: 5 Service: 5 Atmosphere: 5 Order type: Take out Meal type: Other Price per person: CA$1–10
T
месяц назад
Hi Tammy,Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.Warm regards,Tim Hortons Guest Care
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Paniz Khalaj Запросить удаление информации
I was there with my family today and Masi was our barista. She was very kind and welcoming person and made our orders fast. Honestly this was the first time that i saw a person which has an excellent customer service! We will come back because of her again!! Thank you Masi Food: 5 Service: 5 Atmosphere: 5
T
месяц назад
Hi Paniz, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
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Фастфуд, Подходит для вегетарианцев
₽₽₽₽ Стоимость на одного гостя CAD 1-CAD 10
Tim Hortons на карте
© OpenStreetMaps contributors
8750 Bayview Ave #21
Ричмонд-Хилл, Онтарио, Канада
Адрес
8750 Bayview Ave #21, Ричмонд-Хилл, Онтарио, Канада
Еще 20 филиалов в Ричмонде-Хилле
Особенности
Возможна оплата картами Нет веранды Wi-Fi Доставка еды Еда навынос Нет услуги бронирования столиков Доступ для кресел-каталок
Режим работы
ПонедельникПн 06:30-21:00
ВторникВт 06:30-21:00
СредаСр 06:30-21:00
ЧетвергЧт 06:30-21:00
ПятницаПт 06:30-21:00
СубботаСб 07:00-21:00
ВоскресеньеВс 07:00-20:30
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@timhortonsus
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