Tim Hortons

Hi John Shacklett, Thank you for stopping by our Tim Hortons in Wheeling! We're thrilled to hear that you enjoy your visits, even if things can get a bit chaotic. It's great to know that our staff is doing their best to take care of your orders! We appreciate you taking the time to share your experience and your feedback is invaluable to us as we strive to make every visit enjoyable. If you have any more thoughts or details you'd like to share about your experiences, please don't hesitate to reach out to us here: timhortons.com/contact-us. We look forward to seeing you again soon! Best wishes, The Tim Hortons Team

Hi Nelson Hicks — thank you for being a guest and for sharing your feedback. We’re sorry your experience at Tim Hortons fell short, especially with the $3.21 coffee price and being asked to pull up and wait when no one was behind you. We understand how frustrating that can be, and we’ll be sure to look into what happened so we can improve how we handle service steps and keep things moving for customers. If there is anything else you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us

Thanks Elizabeth! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care