Toss

Thank you for your feedback, and we sincerely apologise for your experience.We would like to clarify that our Halloumi Pesto Wrap is a standard item that comes with chicken. This is mentioned on both our menu card and our website for online orders. We understand this may have caused confusion, and we appreciate you bringing it to our attention.If you prefer the wrap without chicken, we are always happy to customise it upon request. You can simply ask for a Halloumi Pesto Wrap without chicken when ordering. Additionally, we do offer vegetarian options such as our tofu-based wraps.We also understand that when you raised this in-store, our staff offered to remake the wrap without chicken, but we did not receive a response at that time.We truly value your feedback and will continue working to ensure better clarity and customer experience. Thank you again for bringing this to our attention, and we apologise once again for any inconvenience caused.