Tserki Paros

Thank you for your feedback. We are genuinely sorry that your experience was disappointing. However, we feel it is important to clarify that the situation did not occur as described. Unfortunately, one of the items in your order was unavailable due to an inventory mismatch on the Wolt platform. Our team contacted you immediately and offered alternative products in an effort to complete your order. As none of the available alternatives were acceptable, the order had to be cancelled through Wolt, and your refund is processed according to Wolt's policy. We always strive to find the best possible solution for our customers, and we regret that we were unable to meet your expectations on this occasion. We appreciate your feedback and will continue working to improve both our stock accuracy and our service.