Wingstop

Name: Wingstop
Address: 1229 N Grand Ave, Уолнат, Калифорния, США
Telephone: +19094448760
Price range: $$
Rating: 1.7

483 оценки

№71 из 165 ресторанов в Уолнате

Открыт сейчас 10:00 - 00:00

Обновлено 1 месяц назад

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Вы всегда можете попробовать здесь аппетитных куриные крылышки, чесночный пармезан и курица пармо. В этом ресторане стоит заказать хороший лимонад. Доставка еды на дом - неоспоримое достоинство Wingstop. По мнению посетителей, персонал здесь услужливый. По отзывам гостей, сервис впечатляющий. Множество клиентов отмечают, что цены здесь адекватные. В этом месте отличная атмосфера, но посетители невысоко оценили это заведение на Google.

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курица сыр картофель фри чесночный пармезан пармезан крылышки Буффало хрустящий картофель ломтики куриного филе курица в панировке картофель по-каджунски

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Foursquare

(6.7/10)

Google

(3.4/5)

233

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Facebook

(3/5)

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JADE HUA 3 месяца назад на Google

I received a coupon from my son’s school and went to the store to redeem it. The employee informed me that the store was no longer accepting the coupon and that I had to place the order through the app instead. I explained that I had successfully used the same coupon in the store just one week earlier, and the coupon clearly states that it can be redeemed in-store. However, the employee simply repeated that the store was not accepting it and said that she had already spoken with the manager. I then asked to speak with the manager directly. Unfortunately, the manager was extremely rude and unprofessional. He refused to explain why the coupon was being rejected and repeatedly raised his voice, saying, “Do you understand?” When I responded that I did not understand and was simply asking for an explanation, he continued to be dismissive and walked away without addressing my concerns. I then asked for his name, but he refused to provide it. During this interaction, another female employee stood nearby smirking, which made the situation even more disrespectful and upsetting. What disappointed me most was not the coupon itself, but the way I was treated. If there has been a change in coupon policy, I would have appreciated a clear explanation. Instead, I was met with hostility, disrespect, and a complete lack of customer service. I complaint that over instagram. I attached the picture what they said. This is not just poor customer service — it feels like deceptive advertising. Customers should not be encouraged to use a coupon and then be told it is invalid when they try to redeem it. The lack of consistency between your corporate office, store staff, and social media support is unacceptable. I have already contacted corporate and filed a complaint. They confirmed that the coupon is valid for in-store use. Now I would like to see whether Wingstop will properly investigate this matter and address the issue. Service: 1 Atmosphere: 1

Ответ владельца 3 месяца назад

Hi JADE HUA, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Jim M 3 месяца назад на Google

Avoid this location. We had coupons that were not accepted. Was told they were “online only”. After we ordered our combos, we were told that they don’t come with drinks? Even though the menu said a combo is wings, fries, and a drink. I pointed to the menu and the guy behind the counter said “I can’t control that, my computer doesn’t say drinks in a combo.” Price per person: $30–40 Food: 1 Service: 1 Atmosphere: 1

Ответ владельца 3 месяца назад

Thanks for letting us know, Jim M. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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Nuttawan K. (cherry) 3 месяца назад на Google

Nice clean restaurant and have a tasty chicken and fries.

Ответ владельца 3 месяца назад

Hi Nuttawan K. (cherry), thanks for showing love to Wingstop! We’re thrilled you had a great experience and already focused on delivering that full 5-star experience when you’re back.

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+1 909-444-8760

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1229 N Grand Ave

Уолнат, Калифорния, США

Адрес

1229 N Grand Ave, Уолнат, Калифорния, США

Особенности

Доставка еды Еда навынос Возможна оплата картами Нет веранды Парковка Доступ для кресел-каталок Нет услуги бронирования столиков ТВ

Режим работы

ПонедельникПн	10:00-00:00
ВторникВт	10:00-00:00
СредаСр	10:00-00:00
ЧетвергЧт	10:00-00:00
ПятницаПт	10:00-00:00
СубботаСб	10:00-00:00
ВоскресеньеВс	10:00-00:00

Веб-сайт

wingstop.com

Instagram

@wingstop

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Wingstop

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