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В этом ресторане клиентам предлагают блюда китайской и корейской кухонь, все это представлено в меню ресторана. Попробуйте в Wok in Wok Out аппетитную пада тай с креветками, пад ки мао и тайский рис. Обязательно посетите это место, если вы хотите попробовать неплохой чай с шариками таро, фруктовый чай или молочный чай таро.
Непременно приходите сюда с детьми, вам предложат обширное детское меню. По мнению посетителей, персонал здесь квалифицированный. В этом заведении роскошный сервис. Цены здесь доступные. В этом ресторане приятная атмосфера и замечательный интерьер. Wok in Wok Out имеет оценку 4.3 на Google.
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Dawn Garner
2 месяца назад на Google
I debated whether to share this experience, but unfortunately it was one of the worst customer service experiences I've ever had. A friend and I visited today for lunch. While deciding what to order, I picked up a physical menu so I wouldn't occupy the only customer kiosk. When I asked if it was possible to place one dine-in order and one to-go order, the employee said she wasn't sure but offered to enter my order on a second kiosk behind the counter while my friend used the customer kiosk. I ordered the Honey Old Bay Teriyaki with egg fried rice, which was listed on the menu for $14.88. After sitting down, I checked my emailed receipt and noticed an additional charge for the fried rice. While the actual difference was only $1.69, the receipt displayed it in a way that made it appear as though I had been charged an extra $3.99. Since that additional cost was not reflected in the menu pricing, I went back to the counter to ask about the discrepancy. I wasn't asking for a discount or refund at that point—I simply wanted to make them aware that the menu pricing did not match what customers were being charged. The response I received was essentially, "That's the price." I explained that the menu should reflect the actual cost customers can expect to pay and then returned to my table. Unfortunately, the situation didn't end there. The employee later brought over printed pricing information and the menu to continue explaining the charge. She acknowledged that the menus were not up to date and pointed out that the menu states prices are subject to change. However, she would not let the issue go. I repeatedly asked her to stop and leave me alone because the interaction was making me uncomfortable and anxious, but she continued trying to prove her point. At that point, I no longer felt comfortable. I requested a refund for the meal and told her I would still pay for my boba tea since I had already started drinking it. Mistakes and pricing discrepancies happen. What disappointed me most was not the extra charge—it was the way the situation was handled. A simple acknowledgment that the menu was outdated and a respectful conversation would have resolved the issue. Instead, I felt singled out and unable to enjoy my meal. I've visited before and never had an issue, which makes this experience even more disappointing. To make matters worse, when my friend later asked, the employee stated that she was the manager/owner. If that is the case, this interaction reflects poorly on how customer concerns are handled. Unfortunately, after how I was treated today, I don't plan on returning.
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L. B.
2 месяца назад на Google
The food is okay but the service is terrible. I spent $70 on four meals going to two separate people so I asked for another plastic bag to separate the orders. The woman I asked, who I later learned was the owner, actually ignored me then directly refused. Her attitude was bad from the start of our interaction. They got the orders wrong, charged me the wrong amount and I didn’t even say anything because things happen- but the bag was the cherry on top. To spend $70 and have a simple request for a 0.10 cent bag refused was pretty insulting. I got out of there as quick as possible and will not return! Hope this helps someone else. Food: 1 Service: 1 Atmosphere: 1
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Sequoia Anderson Three Bros T.A.T.
11 месяцев назад на Google
I was a customer at Hunan‘s in Eureka, California for 25 years. The last couple of years the food has not been very good. Found out the owner was injured and sold it to another family. The only good place to get Chinese food in Humboldt County California is Wok in Wok out in old town Eureka 307 2nd St. The food is absolutely outstanding. I can’t say enough good things about.Wok in Wok out. Service: Takeaway Meal type: Dinner Price per person: $10–20
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Ответ владельца
11 месяцев назад
Now that’s the kind of review that keeps us smiling all shift long. We appreciate you!!!
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Адрес
211 Shorebird St suite d, Фредерик, Мэриленд, США
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Еда навынос
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Режим работы
| ПонедельникПн | Закрыт |
| ВторникВт | 11:00-19:00 |
| СредаСр | 11:00-19:00 |
| ЧетвергЧт | 11:00-20:00 |
| ПятницаПт | 11:00-20:00 |
| СубботаСб | 11:00-20:00 |
| ВоскресеньеВс | Закрыт |
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