銀記腸粉 Yin Ji Chang Fen

Hi Connor, We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we appreciate your honest review. We're committed to providing our customers with the best possible dining experience, and we will take your feedback into account to make improvements. Please consider giving us another try in the future, and we hope to exceed your expectations next time. Thank you for sharing your thoughts. Thank you, The Yin Ji Team

Hi Lu Yanfeng, We apologize for your dissatisfaction with our service. However, we must point …Hi Lu Yanfeng, We apologize for your dissatisfaction with our service. However, we must point out that our staff underwent rigorous training to ensure they provide professional and courteous service to all guests. We are trying to investigate the scenario you described but we have been unable to find a match to this so we will conclude this is a fake review. However, we value each customer's experience greatly, so we are genuinely surprised by the situation you described. We are fully aware of the importance of your patronage to our restaurant and will not tolerate any behavior that makes our guests uncomfortable. If we have it wrong, we sincerely invite you to contact us to discuss the issues you encountered in detail. We are committed to resolving them fully and ensuring that such situations do not occur again. Thank you once again for your feedback, and we look forward to hearing from you. Dear customer, We are sorry that you are not satisfied with our service. However, we need to point out that our staff are strictly trained by our company to ensure professional and courteous service to all guests. We take each customer's experience very seriously, so we are very surprised by the situation you describe. We understand how important your purchase is to our restaurants and will never tolerate any behavior that makes customers feel uncomfortable. We sincerely invite you to contact us to discuss your issue in detail. We are willing to work hard to resolve this issue and ensure that this does not happen again. Thanks again for your feedback and we look forward to hearing from you. best regards, The Yin Ji Team More