Yummy Garden

Dear JOYCE, We’re really sorry to hear that your experience wasn’t up to par. Our dishes are made with consistent standards, and a lot of people enjoy them, but we totally get that everyone has their own preferences. We appreciate your feedback and completely respect your taste. We hope you'll give us another shot next time—we’d love to serve you again. Sincerely, Yummy Garden Hot Pot

Thank you so much for this thoughtful and detailed review! We're absolutely thrilled that you loved our veggie fried rice — "6 stars" is a compliment we'll be smiling about all week! We take great pride in making sure our fried rice is fresh, healthy, and never greasy, so hearing that you appreciated that means the world to us. We truly appreciate your honest feedback on the veggie spring rolls as well. We'll definitely share this with our kitchen team to ensure we're getting the filling-to-wrap balance just right. We're glad you're willing to give them another try — and even happier that your spouse enjoyed the wonton soup and pork spring rolls! Thank you for noting our quick service and reasonable prices — we work hard to provide great value without compromising quality. We also appreciate your observation about the lighting; we'll take that into consideration as we continue to refine our dining atmosphere. Most importantly, we're so glad that you and your spouse will be back! We can't wait to serve you again soon — maybe for another round of that 6-star veggie fried rice!

Dear Samuel Mate,Thank you for your feedback. The situation you described is not possible on our end, as all online orders are processed directly by the website system, which we cannot control or modify. Our responsibility is limited to fulfilling orders uploaded to our store by the website company. Any duplicate charges or refunds related to online transactions must be handled directly by the website company.In-store refunds are only available for orders placed by phone or in person. If convenient, you may bring the receipt and relevant information to the store, and we can assist you in contacting the website company to verify and follow up on the matter.We place great importance on the experience of every customer and are willing to assist you in resolving the issue. You may contact us further at unitmediamarketing01@gmail.com.