Yummys Pizza

We’re truly sorry to hear about your experience. The delay, poor condition and temperature of the food, as well as the fish taste you described, are completely unacceptable. We take food safety and cross-contamination concerns extremely seriously and will investigate this with our kitchen team immediately.We’re also very sorry for the way your complaint was handled over the phone. You should have been listened to and treated with courtesy, not made to feel that your concerns were being dismissed.Please contact us directly with your order details so we can investigate fully and arrange an appropriate resolution. We sincerely apologise for letting you down, especially as you have ordered from us before without any problems.

We’re very sorry to read about your experience and the concerns you’ve raised. Receiving undercooked or cold food and feeling uncomfortable during delivery is not acceptable and certainly not the standard we aim to provide.Your feedback has been taken seriously and shared with management so the matter can be reviewed thoroughly, including our food preparation and delivery procedures. We are committed to maintaining high hygiene and service standards at all times.Thank you for bringing this to our attention, and we apologise for the disappointment caused.

Sorry to hear about your experience and thank you for your feedback. The garlic bread cheese and tomato was complimentary so we give that free when customers spend over £25