ZERO& Stoneridge

Hi May, Thank you for your detailed review and for trying out our Hanabi cake and osmanthus oolong milk tea. We're thrilled to hear you enjoyed the milk tea and found the flavor to be well-balanced and the boba sweet and chewy. We apologize that the Hanabi cake did not meet your expectations, and we appreciate your honest feedback regarding its freshness and price. Your comments will be shared with our team as we strive to improve our offerings. Thank you for highlighting our quick service and the convenience of ordering online or at the kiosk. We hope to serve you again soon and provide an even better experience. Best, Team Zero&,

Hi Nou, Thank you for sharing your feedback! We appreciate your positive comments on the drink but apologize for the service experience. We'll address this internally and hope to make your next visit more enjoyable. Best, Team Zero&,

Hi Anvitha, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our handcrafted beverage. It's always great to know that our creations are hitting the mark with our customers. We're committed to offering unique and delightful beverages, and it's customers like you who inspire us to keep innovating. If you have any more favorites or suggestions you'd like to share, please feel free to let us know. We're here to make your boba experience the best it can be! We look forward to serving you again soon. If you haven't already, please be sure to download our Zero& app, your first drink will be on us. Best, Team Zero&,