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Zenith

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Обновлено 3 месяца назад
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Большинство гостей говорят, что персонал здесь креативный. В этом ресторане потрясающий сервис. По отзывам посетителей, атмосфера тут отличная. Гости присвоили Zenith рейтинг 4.7 на Google.

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Google

(4.7/5)
22

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Отзывы посетителей о Zenith

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O
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Отличный ресторан! Классное обслуживание! Европейское меню! Food: 5 Service: 5 Atmosphere: 5
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Z
3 месяца назад
Thank you very much, Oksana! Hope we see you again soon! :)
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T
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Были здесь с друзьями и всё очень понравилось - внимательное обслуживание, еда вкусная, а атмосфера тёплая и уютная. Отличное место, куда хочется вернуться. Food: 5 Service: 5 Atmosphere: 5
M
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We really wanted to like Zenith because the atmosphere and menu were different from typical Bansko restaurants . The desserts were very good, and the food we did receive was decent . Unfortunately, the overall experience was disappointing. Half of our dinner order didn’t arrive, which significantly affected the meal. One of the dishes ended up arriving when the rest had already finished eating , and the third we asked to cancel. We also had a frustrating experience with the wine. We specifically wanted to try a Bulgarian rosé from the menu, but the waiter said he wasn’t sure whether it was good and instead recommended a French rosé because it was popular. After having it and not being impressed, we asked to order the Bulgarian rosé anyway. Only then were we told that none of the Bulgarian rose wines listed on the menu were actually available. That felt misleading, and it would have been much better to be told upfront. To the restaurant’s credit, the manager offered a 10% discount on the bill because of the wine situation, which we appreciated. Overall, while the food was decent and the desserts were good, the poor service, missing dishes, and misleading communication about the wine left us disappointed with this place Price per person: €45–50 Food: 4 Service: 2 Atmosphere: 3
Z
3 месяца назад
Dear Maria Thank you for taking the time to provide such detailed and constructive feedback. We are thrilled to hear that you appreciated our unique atmosphere and menu, and that our desserts and food hit the mark for you! However, we are truly sorry that the service and communication fell short of the experience we aim to provide. You are completely right—having dishes arrive staggered and receiving conflicting information about our wine list is incredibly frustrating. To be transparent, we experienced an unexpected supplier delivery delay, which left us temporarily out of stock of our Bulgarian rosé selection. That said, our team should have been upfront about this availability from the very beginning rather than steering you toward another option without context. We are currently addressing this with our staff to ensure we communicate inventory issues clearly and immediately to our guests. We are glad our manager could offer a small gesture to acknowledge the mishap, but we know we can do better. We are using your review as a teaching tool for our kitchen pacing and front-of-house communication. We would love the opportunity to welcome you back in the future and give you the seamless, high-quality experience you expected and deserve. Warmly, Zenith Team
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Стейк-хаус, Подходит для вегетарианцев
₽₽₽₽ Стоимость на одного гостя BGN 90-BGN 100
ул. Караманица 11
Банско, Благоевград, Болгария
Адрес
ул. Караманица 11, Банско, Благоевград, Болгария
Особенности
Оплата только наличными Нет доставки Wi-Fi Еда навынос Бронирование столиков Доступ для кресел-каталок
Режим работы
ПонедельникПн 15:00-00:00
ВторникВт 15:00-00:00
СредаСр 15:00-00:00
ЧетвергЧт 15:00-00:00
ПятницаПт 15:00-00:00
СубботаСб 15:00-00:00
ВоскресеньеВс 15:00-00:00
Веб-сайт
Instagram
@zenith_bansko
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