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Blue Agave Club

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Посетите Museum on Main, а потом загляните в этот ресторан. В Blue Agave Club представлены блюда мексиканской кухни. Многие гости приходят сюда, чтобы попробовать хорошие чипсы с сальсой, лосося и чили. Здесь клиенты могут продегустировать аппетитный флан, мороженое и торт «три молока». С точки зрения посетителей, здесь предлагают неплохая текила, коктейль «маргарита» или вино. Закажите неплохой кофе, чай со льдом или соки.

В этом месте можно отпраздновать годовщину, свадьбу или день рождения. По мнению посетителей, персонал здесь квалифицированный. Клиентам нравится роскошный сервис. Большинство гостей говорят, что цены здесь демократичные. В этом заведении приятная атмосфера и современный интерьер. Средний рейтинг этого ресторана на Google 4.2.

Лучший в городе Награда выдается на основании анализа множества параметров, включая обзоры, рейтинги и количество активных пользователей на Restaurant Guru.

Мексиканский ресторан

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Here's the positive: The food was decent. We ordered a pork burrito and a beef burrito as well as a beef nachos.

Here's why it received a one star instead of a 3 star: the service was horrible and subpar. Note: If I paid the bill, I would have left a 3% tip. I usually start tips at 20% and either reduce or increase from there depending on the level of service provided. And in case you are wondering, I have tipped 30% before at other restaurants and given 5 stars where they go above and beyond in providing service.

We had our pooch with us so we asked for outdoor seating. We were told to sit by the side of the wall even though there was plenty of seating in the middle sections where there were plenty of heaters. No problem - I get it... maybe it's because I have my dog with me. We sit and there's one tiny heater between two tables... our table and the table behind us. We had three people, so two on one side and one on another side. It was really cold for the person on the side furthest from the heater. We asked for another heater since there were plenty of unused ones. We asked three different people because everyone would say "sure no problem" and no one ever brought back a heater. We finally asked our waitress and she reluctantly said "the busboys said there are no available heaters... and in order to move the available heaters from the middle section, they would need to move all the tables and chairs and there is one table of 4 that still had people in it for the closest heater". That was a lie because there was plenty of room in the aisle to roll the heater out without disrupting the current table that was seated near the closest heater to us. That would have been 5% off right there if I paid. We didn't want to make a fuss because it was evident that they weren't going to move it given glances we received and the smirks (yes they were actually smirking!) on the faces of the busboys. Our waitress suggested that the person furthest away from the heater sit at the end of the table to be warmer. We did that because it was truly cold however when the food came, it created a crowded situation for the two people. This to me should have been another 5% off the tip. 20 minutes after our food was delivered, the waitress came by to ask if we needed boxes? I was like seriously? We were all still eating so we said ... still working on it. I am not kidding when I say this... she came back every 5 minutes to ask if we needed boxes. That happened a total of 4 times before one of us said ... you obviously are going to come back and keep asking - just take away the dishes. That to me, that should have been another 5% off. In the midst of all this, never did anyone come by and ask if we needed more water and no one offered my dog water. That's another 2% off.

If I had been the one paying the bill, I would have left a 3% tip because it was the most awful service I've ever experienced. Tips are meant to reflect the level of service received. As with anything, if there's no satisfactory performance, the compensation should reflect that as well. Showing up doesn't count. Gotta work for the $$. The 3% is for taking our order and bringing out the dishes.

Give this post a thumbs up if you agree. We all work hard for our money. Why should we be required to pay for subpar?. If it's great service... we should pay up because great service is not a given... hard work happens to provide service that is over and above the bare minimum required. In the same vein, if the output is subpar, then the tip should be accordingly subpar hopefully to encourage improvement.

Anyways, suffice to say, we do not plan on going back and we definitely will share our experiences with everyone we know in town.
V
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Here's the positive: The food was decent. We ordered a pork burrito and a beef burrito as well as a beef nachos.

Here's why it received a one star instead of a 3 star: the service was horrible and subpar. Note: If I paid the bill, I would have left a 3% tip. I usually start tips at 20% and either reduce or increase from there depending on the level of service provided. And in case you are wondering, I have tipped 30% before at other restaurants and given 5 stars where they go above and beyond in providing service.

We had our pooch with us so we asked for outdoor seating. We were told to sit by the side of the wall even though there was plenty of seating in the middle sections where there were plenty of heaters. No problem - I get it... maybe it's because I have my dog with me. We sit and there's one tiny heater between two tables... our table and the table behind us. We had three people, so two on one side and one on another side. It was really cold for the person on the side furthest from the heater. We asked for another heater since there were plenty of unused ones. We asked three different people because everyone would say "sure no problem" and no one ever brought back a heater. We finally asked our waitress and she reluctantly said "the busboys said there are no available heaters... and in order to move the available heaters from the middle section, they would need to move all the tables and chairs and there is one table of 4 that still had people in it for the closest heater". That was a lie because there was plenty of room in the aisle to roll the heater out without disrupting the current table that was seated near the closest heater to us. That would have been 5% off right there if I paid. We didn't want to make a fuss because it was evident that they weren't going to move it given glances we received and the smirks (yes they were actually smirking!) on the faces of the busboys. Our waitress suggested that the person furthest away from the heater sit at the end of the table to be warmer. We did that because it was truly cold however when the food came, it created a crowded situation for the two people. This to me should have been another 5% off the tip. 20 minutes after our food was delivered, the waitress came by to ask if we needed boxes? I was like seriously? We were all still eating so we said ... still working on it. I am not kidding when I say this... she came back every 5 minutes to ask if we needed boxes. That happened a total of 4 times before one of us said ... you obviously are going to come back and keep asking - just take away the dishes. That to me, that should have been another 5% off. In the midst of all this, never did anyone come by and ask if we needed more water and no one offered my dog water. That's another 2% off.

If I had been the one paying the bill, I would have left a 3% tip because it was the most awful service I've ever experienced. Tips are meant to reflect the level of service received. As with anything, if there's no satisfactory performance, the compensation should reflect that as well. Showing up doesn't count. Gotta work for the $$. The 3% is for taking our order and bringing out the dishes.

Give this post a thumbs up if you agree. We all work hard for our money. Why should we be required to pay for subpar?. If it's great service... we should pay up because great service is not a given... hard work happens to provide service that is over and above the bare minimum required. In the same vein, if the output is subpar, then the tip should be accordingly subpar hopefully to encourage improvement.

Anyways, suffice to say, we do not plan on going back and we definitely will share our experiences with everyone we know in town.
M M. Запросить удаление информации
Amazing how things change, I was going through downtown Pleasanton and hungry for an early dinner and had a Mexican food craving . I saw an old restaurant favorite,  Blue Agave Club. To my surprise they didn't have steak tacos on the menu but the waiter said he could accommodate me and make some good carne asada tacos with rice and beans. It's so disappointing to expect good food and get mediocre food instead! Not only was the food bad, but it was expensive, $28.67 without tip. The service however, was relatively good as well as the ambiance.
Мексиканская, Латиноамериканская, Подходит для вегетарианцев
ЗакрытоОткроется завтра в 11:45
$$$$ Стоимость на одного гостя $30
Blue Agave Club на карте
© OpenStreetMap contributions
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625 Main St
Плезантон, Калифорния, США
Адрес
625 Main St, Плезантон, Калифорния, США
Особенности
Веранда Еда навынос Возможна оплата картами Бронирование столиков Доставка еды Доступ для кресел-каталок Парковка Wi-Fi
Режим работы
ПонедельникПн Закрыт
ВторникВт 11:45-14:01
17:00-20:00
СредаСр 11:45-14:00
17:00-20:00
ЧетвергЧт 11:45-14:00
17:00-20:00
ПятницаПт 11:45-14:00
17:00-21:00
СубботаСб 11:45-14:00
17:00-21:00
ВоскресеньеВс Закрыт
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@blueagaveclub

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